Privacy Policy

When you request an estimate, roof quote, consultation, or other service, we may collect your name, email address, phone number, project address or ZIP code, project details, timing, and budget range.

We also collect limited technical and attribution information such as the page you entered on, referring website, campaign tags, browser information, and site interactions. We do not intentionally collect sensitive personal information through this website.

We use submitted information to respond to your request, prepare or confirm estimates, schedule conversations and site visits, provide customer service, improve our website, understand which marketing produces qualified inquiries, prevent abuse, and maintain business records.

Submitting a form authorizes us to contact you about that request by phone or email. We do not sell or rent personal information, and we do not enroll form submissions in unrelated marketing campaigns without additional permission.

We text only after one of these two opt-ins, and consent is not a condition of purchase. On a phone call, our assistant reads this script and we text only if you say yes: "One more thing: is it okay if Real Elite Contracting sends you text messages at this number about your project, including estimate scheduling and updates? Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. Our SMS Terms are at realelitecontracting.com/sms-terms and our Privacy Policy is at realelitecontracting.com/privacy. Do you agree to receive these text messages? Please say yes or no." On the estimate form, an optional checkbox starts unchecked, and submitting the form does not require it. The checkbox says: "Yes, Real Elite Contracting may text me at the number above about my project, including estimate scheduling and updates. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. See our SMS Terms and Privacy Policy."

Messages come from Real Elite Contracting about your call, estimate, or project. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Text messages are sent by Real Elite Contracting LLC (Real Elite Contracting).

For help with these messages, contact info@realelitecontracting.com or (681) 534-5515.

We use trusted providers to operate the website and deliver requested services. Depending on which features are configured, these may include Vercel for hosting and performance measurement, Google Analytics for site measurement, Microsoft Clarity for heatmaps and session recordings, Resend for email delivery, Twilio for call and text delivery, Supabase for lead records, Upstash for abuse prevention, Google Maps or Solar APIs for address and roof measurements, and Thumbtack when a homeowner contacts us through that marketplace.

These providers receive only the information needed to perform their function and process it under their own privacy and security terms.

The website may use cookies or similar browser storage for analytics, campaign attribution, security, heatmaps, session recordings, and essential site behavior. You can restrict cookies through your browser settings, though some measurement and convenience features may no longer work as intended.

We keep inquiry and project information only as long as reasonably necessary for customer service, estimating, business records, dispute prevention, and legal obligations. We use administrative and technical safeguards designed to protect that information, but no online system can guarantee absolute security.

You may ask what information we hold about you, request a correction or deletion where applicable, or ask us to stop non-essential contact by emailing info@realelitecontracting.com. Transactional messages about an active estimate or project may still be necessary.