Frequently Asked Questions
Answers to the most common questions we hear from homeowners
General Questions
Are you licensed and insured?
Yes. Real Elite Contracting is fully licensed and insured in West Virginia, Virginia, and Maryland. We carry general liability insurance and workers’ compensation coverage on every project.
Are you really veteran-owned?
Yes. Real Elite Contracting is a proud veteran-owned and operated business. We bring the same discipline, attention to detail, and commitment to excellence that was instilled during military service to every project we take on.
What areas do you serve?
We serve the entire Eastern Panhandle of West Virginia including Martinsburg, Charles Town, Ranson, Hedgesville, Inwood, Spring Mills, Falling Waters, Berkeley Springs, and Shepherdstown. We’ve also expanded to serve Winchester VA, Frederick MD, Leesburg VA, and Ashburn VA.
How do I get a free estimate?
You can book a free estimate three ways: call us at (681) 534-5515, fill out the estimate form on our contact page, or book directly through our online calendar.
Project & Pricing
How much does a new roof cost?
Residential roof replacements in the Eastern Panhandle typically range from $8,000 to $20,000 depending on roof size, materials, pitch, and complexity. We provide free, detailed estimates for every project.
How much does a new deck cost?
Deck costs vary based on size, materials, and design complexity. A standard 300–400 sq ft deck typically ranges from $15,000 to $35,000. Composite materials cost more upfront but require less maintenance over time.
How long do projects typically take?
Timeline depends on the project scope. Roof replacements typically take 1–3 days, deck builds 1–3 weeks, siding installations 1–2 weeks, and full remodels 4–12 weeks. We’ll provide a detailed timeline during your estimate.
Do you pull permits?
Yes. We handle all necessary permits and inspections required by local building codes. This is included as part of our project management — you don’t have to worry about the paperwork.
What payment methods do you accept?
We accept checks, credit cards, and bank transfers. For larger projects, we typically structure payments in milestones — a deposit to start, progress payments at key milestones, and a final payment upon completion and your satisfaction.
During Your Project
Can I live in my home during a remodel?
In most cases, yes. We take steps to minimize disruption, including dust barriers and clean work areas. For major kitchen or bathroom remodels, we’ll discuss logistics upfront so you can plan accordingly.
Do you clean up after the job?
Absolutely. We leave your property as clean as we found it — often cleaner. Full debris removal, nail sweeps (for roofing), and site cleanup are standard on every project.
What happens if there’s a problem after the job is done?
We stand behind our work. If you notice any issue related to our workmanship, call us and we’ll make it right. We also provide manufacturer warranty information for all materials we install.
Insurance & Storm Damage
Do you work with insurance companies?
Yes. If your home has storm damage, we’ll work directly with your insurance company to document the damage, provide detailed estimates, and ensure your claim is handled properly.
What should I do after a storm damages my home?
First, document the damage with photos. Then call us at (681) 534-5515 — we’ll perform a thorough inspection and help you through the insurance claims process. Don’t wait, as delays can lead to further damage.
Still Have Questions?
We're happy to answer anything we didn't cover here. Give us a call or book a free estimate to discuss your project.